Wise County, Virginia Resources

Stephanie Strouth • November 13, 2025

Please consider this list for local resources:


Clothing/ Household Items 

Advocate Center
Phone: 276-679-0967
Address: 1024 Park Ave NW, Norton, VA 24273
Hours: Monday-Friday 8 -5

Appalachian Community Action & Development Agency, Inc 
Phone: 276-452-2441
Address: 175 Military Lane, Gate City, VA 24251
Hours: Call for hours of operation
Website: www.appcaa.org

Family Crisis Support Services   
Phone: 276-679-7240 
Address: 5668 Freedom Boulevard, Norton, VA 24273 
Hours: Monday-Friday 9-5, Saturday-Sunday 2-10 
Website: www.family-crisis.org

Goodwill 
Phone: 276-679-6150 
Address: 205 Ridgeview Rd SW, Wise, VA 24293  
Hours: Monday- Saturday 10-7

Red Barn 
Phone: 276-679-6709
Address: 660 US-58 ALT, Norton, VA 24273
Hours: Monday - Friday 9-5, Saturday 9-4

Salvation Army 
Phone: 276-328-2000
Address: 109 Glade St SE, Wise, VA 24293
Hours: Monday - Friday 10-4, Saturday 10-3

Dental Services

Appalachian Highlands Dental Center
Phone: 276-525-4487
Address: 616 Campus Drive #100, Abingdon, VA 24210
Hours: Monday - Friday 8-5
Website: www.applachianhighlandsdental.com


Health Wagon - Owens and Hill Dental Health Clinic
Phone: 276-328-8850
Address: 5626 Patriot Dr, Wise, VA 24293
Hours: Monday - Friday 9-5
Website: www.thehealthwagon.org

Health Wagon Mobile Clinics 
Courthouse - 206 E Main St., Wise, VA 24293 - First Monday
Food City - 603 Wood Ave, Big Stone Gap, VA 24219 - Second Monday
IGA - 11133 Indian Creek Road, Pound, VA 24279 - Second Thursday
Food City - 16410 Wise Street, St. Paul, VA 24283 - Third Tuesday
Doughmakers Pizza Parking Lot - Norton, VA 24273 - Third Wednesday

Mountain Comprehensive Health Corporation
Phone: 606-633-4871
Address: 226 Medical Plaza Lane Whitesburg, KY 41858
Hours: Monday - Friday 8:30- 8:00, Saturday - Sunday 8:30 - 5:00
Website: www.mchcky.com 

Wise County and City of Norton Health Department
Phone: 276-328-8000
Address: 134 Roberts Ave SW, Wise, VA 24293
Hours: Monday - Friday 8:45 - 4:45
Website: www.vdh.virginia.gov

Domestic Violence Support

Family Crisis Support Services   
Phone: 276-679-7240 
Address: 5668 Freedom Boulevard, Norton, VA 24273 
Hours: Monday-Friday 9-5, Saturday-Sunday 2-10 
Website: www.family-crisis.org  

National Domestic Violence Hotline
Phone: 800-799-7233
Text: Text BEGIN to 88788
Website: www.thehotline.org

Victim Witness Program  
Phone: 276-328-4421 
Hours: unavailable 
Address: 214 East Main Street, Wise, VA 24293 
Website: https://www.wisecounty.org/DocumentCenter/View/332/Domestic-Violence Brochure-PDF 


Federal/State Support  

Social Security Administration  
Phone: 800-772-1213  
Address: 253 Ridgeview Rd SW, Wise, VA 24293   
Hours: Monday - Friday 9-4                                                                                                                          
Website: www.ssa.gov

Virginia Cooperative Extension
Phone: 276-328-6194 
Address: 515 Hurricane Rd NE, Wise, VA, 24293 
Hours: Monday-Friday: 9-5 
Website: www.wise.ext.vt.edu

Food Assistance

Advocate Center
Phone: 276-679-0967
Address: 1024 Park Avenue NW, Norton, VA 24273
Hours: Monday - Friday 10-3

East Stone Gap Baptist Church Food Pantry
Phone: 276-523-9958
Address: 3904 E Stone Gap Rd, Big Stone Gap, VA 24219
Hours: Monday & Wednesday 10-12

First Baptist Church
Phone: 276-395-6237
Address: 701 Front St E, Coeburn, VA 24230
Hours: Thursdays 10-1

Food Bank of Wise County, Inc. 
Phone: 276-679-3663 
Address: 200 Industrial Drive Northeast Norton, VA 24273 
Hours: Tuesday, Friday 10:00-11:30  

Food Bank of Wise County, Inc.
Phone: 276-523-2110
Address: 914 Wood Ave W, Big Stone Gap, VA 24219
Hours: Tuesday & Thursday 9:30 - 11:30

Meals with a Mission
Phone: 276-523-1288
Address: 14 East 11th Street North, Big Stone Gap, VA 24219
Hours: Call for more information

Mountain Empire Older Citizens Congregate Nutrition Program
Phone: 276-523-4202
Address: 1501 Third Ave East, Big Stone Gap, VA 24219
Hours: Monday - Friday 8:30 - 4:30

Wise County/Norton Health Department - WIC Benefits
Phone: 276-328-8000
Address: 134 Roberts Ave SW, Wise, VA 24293
Hours: Monday - Friday 8:45 - 4:45

Wise County Department of Social Services - SNAP Benefits
Phone: 276-328-8056
Address: 5612 N Bear Creek Rd, Wise, VA 24293
Hours: Monday - Friday 8:00-4:30

Zion Family Ministries Food Pantry
Phone: 276-679-1871
Address: 1613 Norton Rd, Wise, VA 24293
Hours: 4th Monday of each month from 9:30 until food is gone
  
Housing/Shelter Assistance  

Advocate Center
Phone: 276-679-0967
Address: 1024 Park Ave NW, Norton, VA 24273
Hours: Monday-Friday 8-5 

Appalachian Community Action & Development Agency, Inc 
Phone: 276-452-2441
Address: 175 Military Lane, Gate City, VA 24251
Hours: Call for hours of operation
Website: www.appcaa.org

Big Stone Gap Redevelopment & Housing Authority  
Phone: 276-523-4788 
Address: 170 Dogwood Tier, Big Stone Gap, VA 24219 
Hours: Monday-Friday- 8:30- 4:30  
Website: https://bsgha.org 

Commonwealth Catholic Charities
Phone: 276-679-1195
Address: 507 Park Avenue Southwest, Norton, VA 24273
Hours: Monday - Friday 8:30 - 5:00
Website: www.cccofva.org


Family Crisis Support Services   
Phone: 276-679-7240 
Address: 5668 Freedom Boulevard, Norton, VA 24273 
Hours: Monday-Friday 9-5, Saturday-Sunday 2-10 
Website: https://family-crisis.org 

Norton Redevelopment & Housing:  
Phone: 276-679-020 
Address: 200 6th St NW, Norton, VA 24273 
Hours: Monday-Friday-8:00-4:30 
Website: https://nortonrha.org 

Wise County Redevelopment & Housing Authority 
Phone: 276-395-6104 
Address: 107 Litchfield St NW, Coeburn, VA 24230 
Hours: Monday-Friday-8-4 
Website: https://www.wcrha.org

Legal Assistance 

Circuit Clerk Court 
Phone number: 276-328-6111 
Address: 206 E Main St #245, Wise, VA 24293 
Hours: Monday-Friday-8-4 
Website: https://courtbar.org 

General District Court Clerk 
Phone: 276-328-3426 
Address: 206 E Main St #341, Wise, VA 24293 
Hours: Monday-Friday-8-4 
Website: https://www.vacourts.gov/courts/gd/home 

Juvenile & Domestics Relations Court Clerk 
Phone: 276-328-4486 
Address: 206 E Main St #1, Wise, VA 24293 
Hours: Monday-Friday-8-4 
Website: https://www.vacourts.gov/courts/jdr/home 

Commonwealth Attorney  
Phone: 276-328-9406 
Address: 206 E Main St #123, Wise, VA 24293  
Hours: Monday- Friday- 9-6 
Website: https://www.wisecounty.org/Directory.aspx?did=23 


Magistrate’s Office  
Phone: 276-328-8947 
Address: 5601 Patriot Dr, Wise, VA 24293 
Hours: Monday-Friday- 24 hours a day  
Website: https://www.courts.state.va.us/courtadmin/aoc/mag/map/magregion1 

Victim Witness Program  
Phone: 276-328-4421 
Hours: unavailable 
Address: 214 East Main Street, Wise, VA 24293 
Website: https://www.wisecounty.org/DocumentCenter/View/332/Domestic-Violence Brochure-PDF 

Medical Assistance 

Health Wagon Clinics 
Phone: 276-328-8850
Address: 5626 Patriot Dr, Wise, VA 24293
Hours: Monday - Friday 9-5
Website: https://thehealthwagon.org/

Health Wagon St. Mary’s Clinic 
Phone: 276-455-5556
Address: 116 Centre Ave NE, Coeburn, VA 24230
Hours: Monday - Friday 9-5

Health Wagon Mobile Clinics 
Courthouse - 206 E Main St., Wise, VA 24293 - First Monday                         
Food City - 603 Wood Ave, Big Stone Gap, VA 24219 - Second Monday
IGA - 11133 Indian Creek Road, Pound, VA 24279 - Second Thursday
Food City - 16410 Wise Street, St. Paul, VA - Third Tuesday
Doughmakers Pizza Parking Lot - Norton, VA 24273 - Third Wednesday

Mountain Comprehensive Health Corporation
Phone: 606- 633-4871
Address: 226 Medical Plaza Lane, Whitesburg, KY 41858
Hours: Monday - Friday 8:30 - 8:00, Saturday - Sunday 8:30 - 5:00
Website: https://www.mchcky.com/

Mountain Comprehensive Health Corporation - Pound Medical Clinic
Phone: 276-796-8100
Address: 11313 Highland Avenue, Pound, VA 24279
Hours: Monday - Friday 8:30 - 5:00

Norton Community Hospital
Phone: 276-439-1000 
Address: 100 15th St NW, Norton, VA 24273 
Hours: 24 hours a day 

Norton VA Clinic
Phone: 276-679-8010
Address: 654 US-58 ALT, Norton, VA 24273
Hours: Monday - Friday 8:00-4:30

Wise County/Norton Health Department 
Phone number: 276-328-8000 
Address: 134 Roberts ST SW, Wise, VA 24293 
Hours: Monday-Friday 8-5 

Mental Health Services

Anchoring Hope Counseling
Phone: 276-298-5034
Address: 217 E. Main St, Wise, VA 24293
Website: www.ahchope.com
Hours: Monday - Friday 9-7

Clarvida
Phone: 276-679-1045
Address: 340 Anderson Hollow Rd NE, Norton, VA 24273
Hours: Monday - Friday 9-5

Frontier Health - Wise County Behavioral Health
Phone: 276-260-9991
Address: 295 Wharton Lane, Norton, VA 24273
Hours: Monday - Thursday 8-6, Friday 8-12

Healing Waters Counseling Center
Phone: 276-963-0111
Address: 106 Spring Ave NE, Wise, VA 24293
Hours: Monday - Friday 9-5

Health Connect America
Phone: 276-6447690
Address: 616 Park Ave NW, Norton, VA 24273
Hours: Monday - Friday 9-5

Prescription Assistance 

Advocate Center 
Phone: 276-679-0967
Address: 1024 Park Ave NW, Norton, VA 24273
Hours: Monday-Friday 8-5 

St. Mary’s Faith Pharmacy
Phone: 276-328-8850
Address: 5626 Patriot Dr, Wise, VA 24293
Hours: Monday - Friday 9-5

Substance Abuse Services

Crossroads Treatment Center of Wise
Phone: 877-848-9810
Address: 163 Plaza Rd, Wise, VA 24293
Hours: Monday 2-5, Tuesday 9-1, Thursday 9-12

Frontier Health - Wise County Behavioral Health
Phone: 276-260-9991
Address: 295 Wharton Lane, Norton, VA 24273
Hours: Monday - Thursday 8-6, Friday 8-12

Groups Recover Together
Phone: 540-202-2554
Address: 280 Virginia Ave NE Suite 104, Norton, VA 24273
Hours: Mon 10-8, Tues & Wed 9-7, Thur 10-8

Hopkins Medical Association
Phone: 276-409-2463
Address: 1014 Park Ave NW, Norton, VA 24273
Hours: Monday - Friday 9-5

New Life Medicine
Phone: 276-409-5922
Address: 1725 Park Ave SW, Norton, VA 24273
Hours: Monday - Friday 8-5

Savida Health Big Stone Gap
Phone: 276-409-5055
Address: 310 Cloverleaf Square Suite B2, BSG, VA 24219
Hours: Monday - Friday 9-5

Savida Health Coeburn
Phone: 276-777-0380
Address: 208 W Front St, Coeburn, VA 24230
Hours: Monday - Friday 9-5

Spero Health
Phone: 276-325-7608
Address: 338 Coeburn Ave SW Suite 336, Norton, VA 24273
Hours: Call for hours of operation

Suicide and Crisis Support

Frontier Health - Crisis Response Hotline
Phone: 877-928-9062
Hours: 24 hours a day 

Frontier Health - Hawthorne Place
Phone: 276-679-1436
Address: 500 Hawthorne Place, Norton, Va 24273
Hours: Walk ins 24 hours a day

Frontier Health - Link House
Phone: 877-288-1828
Address: 433 New Beason Well Rd, Kingsport, TN 
Hours: 24 hours a day 
Crisis support for teens who are afraid to go home

911 Emergency Services
Phone: 911
Hours: 24 hours a day 

988 Suicide and Crisis Lifeline
Phone: 988 - Call, text, or chat
Hours: 24 hours a day 

Transportation

Advocate Center
Phone: 276-679-0967
Address: 1024 Park Ave NW, Norton, VA 24273
Hours: Monday-Friday 8-5 

MEOC Public Transit
Phone: 888-877-6748
Address: 1380 3rd Ave E, Big Stone Gap, VA 24219
Hours: Monday - Friday 7-5
Medicaid Recipients call the following numbers for public transit or gas reimbursement to medicaid appointments:

Aetna Better Health of Virginia…………….....800-734-0430
Anthem HealthKeepers Plus…………………..877-892-3988
Human Healthy Horizons of Virginia…………877-718-4215
Sentara Health Plans…………………………..877-892-3986
United Healthcare of the Mid-Atlantic………..833-215-3885

Utilities Assistance

Advocate Center
Phone: 276-679-0967
Address: 1024 Park Ave NW, Norton, VA 24273
Hours: Monday-Friday 8-5 

Appalachian Community Action & Development Agency, Inc 
Phone: 276-452-2441
Address: 175 Military Lane, Gate City, VA 24251
Hours: Call for hours of operation

Family Crisis Support Services   
Phone: 276-679-7240 
Address: 5668 Freedom Boulevard, Norton, VA 24273 
Hours: Monday-Friday 9-5, Saturday-Sunday 2-10 




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First, I’d like to thank the organizers of the Crimes Against Children Conference in Virginia Beach for the opportunity to speak on such an important and sensitive topic. During the session, we focused on understanding and supporting non-offending spouses when a child abuse case comes to light. Because time was limited, this post offers additional guidance for professionals—therapists, advocates, investigators, lawyers, and victim-witness specialists—on how to respond in ways that minimize harm and promote recovery. When a parent or spouse is revealed to have abused a child, the non-offending partner often experiences profound shock, grief, betrayal, and social isolation. How we as professionals respond in those early days can dramatically affect that person’s ability to stabilize, support their children, and engage safely with the investigative and healing process. Each case is unique, so every response must be trauma-informed and grounded in compassion. Before the Disclosure: Recognizing Four Subtle Relationship Warning Signs Professionals often ask, “How could someone not have known?” These early patterns are easily misinterpreted as normal relationship quirks rather than abuse precursors. 1. Secrecy and Evasiveness Hidden communications, vague explanations about time away, or “you’re overreacting” responses to basic questions are early warning signs. Over time, this secrecy isolates the partner and erodes trust. 2. Public vs. Private Persona Many offenders maintain a spotless public image including community volunteering, devoted parent, or leader in various capacities, while privately showing manipulation, control, or unhealthy interests. 3. Gaslighting and Reality Distortion Victims are conditioned to doubt their perceptions through statements like “you’re paranoid” or “you’re remembering wrong.” This cognitive dissonance keeps them silent and compliant. 4. Empathy Exploitation Abusers often weaponize pity, framing themselves as misunderstood or traumatized. The spouse’s empathy becomes the mechanism that keeps them from confronting or reporting. Recognizing these dynamics helps professionals interpret behaviors that may seem confusing in hindsight. For Therapists Primary Goal: Provide stabilization, trauma recovery, and parenting support. Assess trauma and self-blame. Validate that manipulation and grooming can deceive even highly perceptive partners. Focus on safety first. Stabilization and grounding skills should come before deeper trauma work. Support the parenting role. Help rebuild trust and communication with children. Collaborate with other systems. With consent, coordinate with investigators or attorneys to align with safety planning. Normalize protective coping. Dissociation, numbness, or “function mode” often serve as temporary survival strategies—avoid pathologizing these early responses. For Advocates & Service Providers (In addition to Advocates, this includes case managers, clergy, medical staff, educators, and social workers.) Primary Goal: Bridge practical assistance with compassionate listening. Offer one consistent point of contact. Familiarity reduces chaos and fear. Provide clear, step-by-step guidance. Court navigation, safety planning, and resource linkage are stabilizing. Validate complex grief. They’re mourning both the partner and the imagined life they’ve lost. Screen for financial and housing needs. Many were financially dependent on the offender. Connect them to peers. Survivor or support groups for non-offending partners reduce isolation and shame. For Investigators Primary Goal: Minimize secondary trauma while obtaining accurate information. Use trauma-informed interviewing. Replace “How could you not know?” with “Can you walk me through when you first became aware of…?” Acknowledge the shock. A small statement like “I know this is overwhelming” humanizes the process. Explain procedures and rights. Outline what to expect and what information can or cannot be shared. Coordinate early with advocates. Immediate referrals to victim-witness staff or counseling reduce fear and confusion. Avoid unnecessary detail. Graphic information retraumatizes; share only what is relevant to the case. For Lawyers (Defense, Family, GAL, or Victim-Side) Primary Goal: Protect legal interests while minimizing harm. Clarify that cooperation ≠ complicity. The spouse is often a secondary victim, not a co-conspirator. Explain rights and reporting obligations. Address confidentiality, privilege, and custody laws in plain language. Advocate for child safety. Request supervised visitation or trauma-informed evaluations where appropriate. Coordinate with mental health providers. Align legal strategies with therapeutic safety plans. Avoid jargon. Clear, calm explanations reduce anxiety and increase cooperation. For Victim-Witness Advocates Primary Goal: Provide emotional continuity and navigation through the legal system. Be the anchor. One steady point of contact helps offset the instability of multiple agencies. Prepare them for court processes. Explain timelines, hearings, and victim compensation. Normalize conflicting emotions. Anger, guilt, and compassion can coexist. Help address practical needs. Support access to emergency funding, transportation, or housing. Encourage long-term connection. Healing continues long after court concludes. Shared Best Practices Across All Roles Adopt a non-blame stance. Treat the spouse as a survivor of secondary trauma, not a failed gatekeeper. Promote agency and choice. Ask before sharing information or making referrals. Maintain confidentiality boundaries. Transparency builds trust. Encourage multidisciplinary collaboration. Warm handoffs reduce retraumatization. Recognize chronic stress. Healing from betrayal and abuse is a long-term process. Guidelines for Stabilization and Recovery 1. Immediate Emotional and Psychological Support Encourage trauma-informed therapy and survivor groups. Normalize guilt, anger, and confusion as trauma responses. 2. Safety and Protection Develop physical and digital safety plans. File restraining orders if harassment or intimidation occurs. 3. Legal and Custody Considerations Consult attorneys familiar with abuse cases. Document all communications and behaviors carefully. 4. Parenting and Helping the Children Provide specialized trauma therapy for children. Reinforce supervised visitation and open, age-appropriate communication. 5. Social and Community Rebuilding Address stigma and self-blame. Encourage rebuilding identity and autonomy through education, work, and personal growth. Closing Thoughts Supporting non-offending spouses requires compassion, patience, and coordination. When professionals respond with empathy and clarity, they reduce long-term trauma, promote safer family dynamics, and improve outcomes for children and caregivers alike. If you or your agency would like additional training, consultation, or counseling, please reach out through the Anchoring Hope Counseling and Psychiatric Services Contact Page. Our team offers trauma-informed therapy, psychiatric care, and professional education for those impacted by abuse.
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From Overwhelmed to Empowered, We’ll Help You Get There

You don’t have to navigate life’s chaos alone. At Anchoring Hope Counseling, we guide individuals across Virginia, just like you, who are ready to stop surviving and start thriving. Whether you're seeking therapy, mental health medication, or simply a fresh start, we’re here to help you reconnect with your most authentic self and reclaim your peace of mind.


We Have Physical Locations in Abingdon, Pennington Gap, & Wise, Virginia.

You’re Not Alone, Let’s Start Healing, Together.

What If Peace Wasn’t Just Possible, But Within Reach?

When life feels chaotic or heavy, it’s easy to lose sight of who you are and what you need. At Anchoring Hope Counseling, we meet you exactly where you are, without judgment, and help you reconnect with your strength, clarity, and self-worth.

Whether you're struggling with anxiety, trauma, relationships, or simply feeling stuck, we offer personalized care that empowers you to take control, feel grounded, and move forward with purpose.

You don’t have to do this alone. Let us walk beside you.

  • We Accept Most Insurances (Not Medicaid/Medicare)

    We accept Anthem, United/Optum, Cigna, and Aetna (plans through an employer, family member, or marketplace).  If you check your insurance portal to see if we accept your insurance, we may not show up on that directory. We do use insurance for individual sessions, but not for true couples/family therapy. If you wish to check your benefits prior to scheduling, you may complete a profile HERE. Call us at 276-298-5034 if you have additional questions. We also provide counseling at a private pay rate and can check your out-of-network benefits for policies we are not in network with. Unfortunately, Medicaid/Medicare does not have out-of-network benefits and will only pay for in-network providers. We are NOT in network with Medicaid/Medicare. 

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  • Comprehensive Care with On-Site & Virtual Medication Management

    Now offering psychiatric medication services through our compassionate board-certified PMHNP, available in-person in Abingdon and Wise, and by telehealth for clients across Virginia, including Pennington clients. Whether you're exploring treatment for anxiety, depression, ADHD, or trauma, you’ll receive personalized care that puts your voice first—never rushed, always respected.

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    From Soundbed sessions and local wellness discounts to counseling, supervision, and engaging seminars, our services go beyond the norm. We care for the whole person, mind, body, and spirit, so you can experience lasting change, not just temporary relief.

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As part of our commitment to your overall well-being, we offer more than just counseling and medication management. Enjoy exclusive perks like free access to our Anchoring Hope app, discounts with our trusted partners, and savings on transformative Soundbed sessions. We believe in a holistic approach to care, ensuring that you receive a truly unique and enriching experience every step of the way.

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